We’ll email you the details you need for your stay before the check-in date. If your hotel provides additional check-in instructions, we’ll let you know by email as soon as we get them.
Finding hotel information
From your mobile or web app, you can find:
- Property address
- Property contact number and email address
- Check-in window and front desk operating hours
- Required documents and check-in instructions
Paying on arrival
Most stays will be paid for before you arrive. However, some places may have a different payment process. If the property doesn't take payment before your arrival, we'll guide you with payment instructions both by email and in the TravelPerk app.
You can read more about this here: Paying for your stay with a virtual credit card