• Only Admins can use this feature

You can add information about travelers to User profile custom fields using the Free text option. There are 2 ways to do this:

• Individually on the traveler's profile
• In bulk using a CSV file upload

For more information about the different types of custom fields, see User profile and Booking flow custom fields

User profile fields were previously called Team member fields.

On the traveler's profile

1. Go to the People page
2. Search for the traveler you want to update and click their name
3. Next to Account settings, click Edit
4. Under Custom fields, enter the information into the custom field
5. Click Save settings

Using a CSV upload

You can use a CSV upload to add information about multiple travelers at the same time. You'll need to have a list of the traveler's emails and the information you want to add. 

1. Create a CSV file with two columns, one with email and one with value in the first row
2. Add the traveler's email and information you want to update to each row
3. Go to Account settings
4. Under Cost management, select Custom fields
5. On the custom field you want to add traveler information to, click the 3 dots and select Edit
6. Under Bulk Upload, click Import from CSV
7. Drag and drop or select your CSV file and click Import options
8. Click Save Changes

You can use our CSV template to add traveler information in bulk.