Tip: if you see Companies and Payment profiles in your Account settings, it means you are using the new company structure.
Whether you're just setting up your TravelPerk account or have been using our platform for a while, there are a few things to understand about accounts, companies, and payment profiles.
In the past, we had an issue that meant users weren't able to control that each trip was being invoiced to the correct legal entity. We've now fixed that with our easy management of users and payments on a legal entity level—which we refer to as Companies.
Inside your TravelPerk account:
- Users can only belong to one company, making it easier to ensure they're assigned to the right one
- We invoice trips to the traveler's company by default
- Invoicing and payments are on a company level, which you manage through payment profiles
An example of an account, companies, and payment profiles
What's an account?
An account is the first thing you create when you sign up to TravelPerk. You have one account on our platform, and that typically uses your organization's commercial name—like Acme Corp.
Settings and features such as travel policies, approval processes, cost centers, labels, and integrations are managed on an account level.
What are companies?
Companies are our way of separating the different legal entities inside your account. For example, you might have the companies Acme Corp Ltd and Acme Corp Inc under the account Acme Corp.
To simplify user management, people can only belong to one company. By default, any trips booked are automatically invoiced to the traveler's company.
For more information, see What are companies and how do I use them?
What are payment profiles?
Payment profiles are our way of managing how people from each company pay for their trips. They define how and when people will pay, which currency they'll pay in, when we will invoice for these trips, and who we'll invoice.
A company can have multiple payment profiles, but each payment profile can only belong to one company.
You can restrict the permissions of each payment profile to a specific group of people, or keep it open for all people in that company.
As well as corporate payment profiles, it's also possible to add personal payment profiles with travelers' personal payment cards. Don't worry, admins won't ever be able to edit any personal payment profile information.
For more information, see What are payment profiles and how do I use them?