Understanding FlexiPerk

  • You need a Pro or Premium account to use this feature

FlexiPerk is a cancellation policy that gives you flexibility for your business travel. You can cancel any flight, hotel, car or train and get 80% of your money back.  

FlexiPerk covers bookings of up to 8 people and can be added to individual trips or all trips.

FlexiPerk is available for trips invoiced to companies in:

  • the UK
  • the US
  • Canada
  • all EU countries
  • Switzerland
  • the UAE
  • Singapore
  • Hong Kong
  • Australia
  • India
  • Mexico
  • British Virgin Islands
  • Israel

To see the full FlexiPerk Terms and Conditions, visit TravelPerk's Legal page.

 

Cancellation conditions

You can cancel trips covered by FlexiPerk for any reason. Follow the steps on Change or cancel a trip.

Depending on the types of bookings in your trip, you must request the cancellation:

  • Flights and Trains - at least 2 hours before the scheduled departure time.
  • Cars - at least 2 hours before the scheduled pick-up time.
  • Stays - before 4 pm on the day of check-in.

Trip with multiple travelers

If there are multiple travelers on a trip, you can cancel the whole trip for individual travelers and a FlexiPerk refund can be applied for the individual travelers.

You can't cancel part of a trip for individual travelers. It must be the whole trip. 

 

Cancelling part of a trip

FlexiPerk does not apply if you cancel only part of a trip. For example:

  • If you booked a trip with only a round-trip flight from London to Barcelona and want to cancel just the return flight from Barcelona to London, FlexiPerk will not apply. You must cancel the whole trip for FlexiPerk to apply.
  • If you booked a trip with a train from Manchester to London and a flight from London to Barcelona and you only want to cancel the train, FlexiPerk will apply.

 

Refunds

All refunds are given as credit that can be used for future trips booked using the same payment profile. Credits are applied to your account within 7 days and do not expire.

The FlexiPerk fee is not refundable and will not be included in the refunded credit. 

 

Pricing

You can add FlexiPerk to flights or the whole trip for a variable fee, on average 20% for each trip. For more information, see Add FlexiPerk to a trip.  

FlexiPerk company can be added to any plan for a flat fee of 10% for each trip. For more information about FlexiPerk company, see Add FlexiPerk to all trips.  

 

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