- This is a Premium 👑feature. If you're interested to try out FlexiPerk, contact your account manager.
FlexiPerk allows your company to have all the flexibility at a fraction of the cost. For just 10% of your trip price, every booking you make will be at least 90% refundable with just one click. You can cancel any booking, whether it’s a flight, hotel, train, or car, at anytime!
- How does FlexiPerk work?
- How long is the commitment to FlexiPerk?
- Is it per booking or per trip?
- Is there a limitation on how many cancellations I can make?
- What if I need to change my booking mid trip?
- Does FlexiPerk only apply to non-refundable prices or flexible fares also?
- How quickly do I receive a refund after cancellation?
- Will there be any reporting available on how much my company has saved using FlexiPerk?
- Can I cancel right up until the booking or is there a time limit?
- How straightforward is the cancellation process?
- Does it cover group bookings?
How does FlexiPerk work?
You sign up for the FlexiPerk program and pay a 10% fee on every booking you make. The fee is applied for every trip you make, meaning that every element within a trip (flight, hotel, car, train) is eligible for a refund. This turns every trip into a 90% refundable one.
How long is the commitment to FlexiPerk?
You can cancel the contract with just 7 days written notice. If you’ve already paid for FlexiPerk trips, then those trips stay refundable.
Is it per booking or per trip?
The fee for FlexiPerk is charged to you per trip. It’s charged at 10% of the cost of the trip. Trips can be upto 8 elements (flights, hotel, car, train)
Is there a limitation on how many cancellations I can make?
No. As long as you booked a trip as a “FlexiPerk” Trip, you can cancel it. We do limit you to €5,000 per passenger, and a €30,000 refund per trip.
What if I need to change my booking mid trip?
At this moment, changes mid-trip are not covered by FlexiPerk
Everything is refundable up until two hours before departure.
If you’ve booked a one-way flight and not checked in, this is refundable even if you’re already into your trip.
If you’ve booked a return flight and have already taken the outward journey, the return journey is not refundable.
Similarly, if you’ve not checked into your hotel, and it’s before 4pm on the first day of your stay, it’s refundable. If you’re three nights into a five night stay, the remaining two nights are not refundable.
Does FlexiPerk only apply to non-refundable prices or flexible fares also?
It applies to any trip you book while on the TravelPerk platform.
How quickly do I receive a refund after cancellation?
It will usually take around 7 days to refund you, there are of course some outside factors like banks and national vacations etc. But we aim for around 7 days.
Will there be any reporting available on how much my company has saved using FlexiPerk?
At this moment no, but one of the great advantages of working with TravelPerk is we are constantly improving our product to meet your needs.
Can I cancel right up until the booking or is there a time limit?
You can cancel right up to two hours before your departure, or before 4 p.m. on the first day of your stay for accommodation bookings. If you have checked into your flight, we cannot guarantee a refund.
How straightforward is the cancellation process?
Super straightforward, just notify us and we’ll take care of it.
Does it cover group bookings?
At this moment, it only covers bookings of up to 8 people.