If you're not an admin
In order to be linked to a company account on TravelPerk, you'll need to sign up using an invite email from your company admin. This will make sure your profile is part of the company's account and all the right travel policies and payment options are applied.
If you think your profile is not part of your company's, get in touch with us at firstname.lastname@example.org cc'ing in your company admin and we'll swap it over for you. This won't affect any of your upcoming trips.
As an admin
If you try to add a traveler and get an error message saying the email address already has an account, it usually means that this person has signed themselves up as a new company rather than waiting for/following an invite email from you. You can switch their profile over to your company by emailing email@example.com and cc'ing in the traveler. We'll switch their profile over to your account so that all your company settings are applied. This won't affect any of the travelers upcoming trips.