How do I book a train through TravelPerk? – Help center

Currently, the best way to book a train through TravelPerk is by following these steps: 🚆

1. Find the train journeys you want to book on a provider website such as TrainLine, SNCF or Renfe.

2. Send the following info to agent@travelperk.com with the subject 'Please book this train':

Screenshot of the trains you would like to book. Make sure the route, date and time are clearly visible
Route, be specific about the exact stations. e.g. not 'London-Paris' but 'London St Pancras - Paris Gare du Nord'
Date & time of the train you want
Train Operator e.g. Renfe, Trenitalia, Virgin, Gatwick Express not TrainLine or GoEuro
Full names of travelers you want tickets booked for
Carriage class e.g. standard class, first class
Discount cards held by travelers
Fare and price per traveler, at time of request

Once we receive this information, we will book the train tickets for you and confirm the booking.

If for any reason the train ticket prices have increased, we will get in touch with you to confirm the price difference before booking.

If the train requested, or prices available are no longer suitable, we will help you find an alternative.

Here's an email template you could use to send to our customer support team (agent@travelperk.com):

Hello TravelPerk,

I'd like to book the following train

[Insert screenshot]

Thanks!