Currently, the best way to book a train through TravelPerk is by following these steps: 🚆
1. Find the train journeys you want to book on a provider website such as TrainLine, SNCF or Renfe.
2. Send the following info to [email protected] with the subject 'Please book this train':
- Screenshot of the trains you would like to book. Make sure the route, date and time are clearly visible
- Route, be specific about the exact stations. e.g. not 'London-Paris' but 'London St Pancras - Paris Gare du Nord'
- Date & time of the train you want
- Train Operator e.g. Renfe, Trenitalia, Virgin, Gatwick Express not TrainLine or GoEuro
- Full names of travelers you want tickets booked for
- Carriage class e.g. standard class, first class
- Discount cards held by travelers
- Fare and price per traveler, at time of request
Once we receive this information, we will book the train tickets for you and confirm the booking.
If for any reason the train ticket prices have increased, we will get in touch with you to confirm the price difference before booking.
If the train requested, or prices available are no longer suitable, we will help you find an alternative.
Here's an email template you could use to send to our customer support team ([email protected]):
I'd like to book the following train
- Route Barcelona Sants -Madrid Puerta de Atocha
- Date & time 25/05/2018, 06:25
- Train Operator Renfe
- Full names of travelers Celina Gonzalez, Jeffrey Amos
- Carriage class Turista
- Discount cards None
- Fare and price Flexifare, €127.10 per person