Depending on the types of booking you make and the TravelPerk entity you are registered with, you might receive different billing documents when you pay.
TravelPerk has 3 different entities:
- TravelPerk S.L for customers registered in the European Union (EU).
- TravelPerk America Inc. for customers registered in the United States of America (USA).
- TravelPerk UK IRL Limited for customers registered in the United Kingdom (UK).
TravelPerk S.L
For customers registered in the EU, you might receive the following billing documents:
TravelPerk Invoices (INV-01)
This is the invoice for TravelPerk's fees and travel products we sell directly.
These are original invoices and can be used to reclaim VAT when:
- a VAT amount is shown on the invoice
- reverse charges apply, VAT code G-VAT-R, and you have to self-account for VAT in your country and generally deduct the VAT in the same return
TravelPerk also records VAT transactions where no VAT is charged. They will be shown with the STAR code beside the transaction. For German companies, they will be displayed as TOMS. For Spanish customers, we don't apply the margin scheme.
Invoice on-behalf of a provider (INV-02)
This is an original invoice created by TravelPerk but issued in the name of and on behalf of the company that the travel service was booked with. For example, Lufthansa, OBB or Deutsche Bahn.
Billing statement (INV-03)
This is an official record of the payment request from TravelPerk, but this is not an original invoice as we are not the service provider.
Billing statements are eligible accounting vouchers, but they are not invoices that can be used to recover VAT.
TravelPerk uses these statements for travel products we do not directly sell to you but where we act as an intermediary and facilitate bookings.
If you require an original invoice for hotel bookings, you'll need to contact the hotel directly or join TravelPerk's Invoice Collection Service.
TravelPerk America Inc.
For customers registered in the USA, you will receive the Invoice (INV-04).
TravelPerk issues an invoice directly for global travel services with a gross amount shown.
This invoice details the customer's worldwide spending but doesn't include any tax breakdowns.
TravelPerk UK IRL Limited
For customers registered in the UK, you will receive the Invoice/Payment Request (INV-05).
How you use this billing document will depend on the location of your booking.
For bookings in the UK, it's possible to use this document to claim UK VAT instead of an original hotel invoice if the VAT breakdown is shown. This is in line with the HMRC's billback rules.
Flight and train bookings where the departure and arrival are in the UK are subject to a zero-rated VAT supply.
For stays outside of the UK, this invoice can't be used to recover VAT. To recover VAT, you'll need to contact the hotel directly to get the appropriate invoice.