How to book an Airbnb 🏡

If you have a Premium or a Pro account, you can book an Airbnb through Concierge on the home page.

Top tips when booking an Airbnb

1. Choose instant booking
   Select accommodation that offers instant booking. Booking requests for 'instant booking' accommodation are processed an average of 8x faster than other bookings because there is no waiting for the host to accept.
2. Send us the traveler's Airbnb email address (not their TravelPerk one!)
   Make sure to enter the email listed on the traveler's Airbnb account, as it may not be the same as the email address they use on TravelPerk. Getting this right from the outset can save a lot of time when we process the booking.
3. Double-check the availability and make sure it's within company policy
   Before submitting the request, check that the property is still available. And, where possible, check that it's aligned with your company policy nightly rates for accommodation. That way, we won't need to check with the approver to process the booking request. 

How to book an Airbnb through TravelPerk

Note: first, the traveler must have an account, in their name, on Airbnb (either personal or professional). If the traveler doesn't have an account yet, go to Airbnb to create one.

1. Go to the Concierge tab from the homepage and select Airbnb
2. Add the traveler who the Airbnb account belongs to
   • The first traveler you add to the booking should be the one who has the Airbnb account
   • You can add multiple travelers to the booking. However, the invoice profile, cost center, and labels will always be linked to the first traveler (and we will fill these fields in automatically!)
3. Check the availability and price for your chosen number of guests on Airbnb
   • It is essential that the Airbnb you're trying to book is available
   • Simply enter the dates and number of guests on the Airbnb listing you're interested in, and press Check availability
   • If your screen indicates Reserve, you're good to go!
4. Add the correct Airbnb link to your request
   • Now that you've entered your check-in and check-out dates and the number of guests on Airbnb, you can copy and paste the link into TravelPerk's Concierge. It should have one of the following two formats:
     • https://www.airbnb.com/rooms/42266676?adults=1&translate_ugc=false&federated_search_id=8a5e3beb-e7b7-497c-95cb-3cc0fd996fba&source_impression_id=p3_1623670678_xhRNUJqBCWVEmfZl&guests=1&check_in=2021-07-18&check_out=2021-07-22
     • https://www.airbnb.com/book/stays/42266676?numberOfAdults=1&numberOfGuests=1&productId=42266676&guestCurrency=EUR&checkin=2021-07-18&checkout=2021-07-22&numberOfChildren=0&numberOfInfants=0&isWorkTrip=false&code=HMDQ98YWCF
5. Add the total price of the Airbnb
   • Enter the total price of the booking (including service fees and cleaning fees, if they apply)
   • We'll use this to determine whether your booking request is in or out of policy
6. Enter the traveler's Airbnb account email
   • Enter the email linked to the Airbnb account you want to make the booking for. Be careful, it's usually different from the one used on TravelPerk
   • If you don't know which email address the account is associated with:
     • Once logged in on Airbnb, press the avatar in the top right-hand corner, then Account > Profile > Personal info
     • Copy the email address
7. Double-check all the information before sending the request! The traveler will receive a copy in their inbox once the request is sent 🙂

Finalizing the booking

Note: we can only book Airbnbs for the travelers who will be staying in them. Airbnb may request the traveler to verify their account by uploading personal information such as a telephone number, passport details, etc.

If this is the first time the traveler books an Airbnb on TravelPerk

1. We will send the traveler an email invitation to authorize TravelPerk to make bookings on their behalf
2. When the traveler accepts the invitation, TravelPerk will then be able to complete the booking process on Airbnb.

If the traveler has already authorized TravelPerk to make bookings on their behalf

1. If the Airbnb host accepts the booking request, the traveler will receive emails both from Airbnb and from TravelPerk to confirm the booking
2. If the host declines the booking request, we will get in touch with the traveler to help them look for alternative accommodation.