If your trip's status is "Processing", it means we are actively working on your request by:
- Providing your travel information to the airline and purchasing the ticket for you
- Checking the data you have provided is accepted by the airline or hotel
Processing is usually done immediately, but can sometimes take up to 2 hours - mainly depending on the airline and other travel service providers.
If we encounter any issues whilst processing your booking, we will contact you via email or phone. Should you have any questions whilst your ticket is being processed, please contact us.