Getting started for Travellers – Help center

This guide will help you join TravelPerk, set up your profile, and start traveling.

If you are trying to set up TravelPerk for your company, head over to the Getting started for Admins guide.

Step 1: Join TravelPerk

You’ve probably already received an invitation email with your username. Click Get started to begin.

Note: If you can’t find your invitation, check your spam folder or ask one of your admins to resend it.

To help make the booking process as simple as possible, include as much information as you can on your profile.

Make sure to include your personal details, travel documents, frequent flyer/loyalty programs or train discount cards that you have.

In the top right corner of your TravelPerk homepage, click your initials
Select Your profile
In the Personal section, click Edit to update your name, date of birth, and contact number
To make changes to any of the other sections, click Edit or Add

If you don’t have all of your personal information with you right now, you can add it later. Learn more on Edit your profile.

Here are some helpful articles to get you started on our platform:

Don’t forget that our Help Center is here to guide you through the TravelPerk platform and its features.

Contact your company admin for:

Approvals/requests: we automatically send admins or approvers an email when you request approval for a trip. If you require approval urgently, get in touch with them personally.
Changing your role: admin are the only ones who can change your role for you. To learn more about roles, see Roles and permissions.

For emergencies, urgent trip changes, troubleshooting, questions or any other help with a booking you can contact our Customer Care team 24/7.