Hello 👋,
This guide is meant for those joining an existing TravelPerk account as a Traveler. Here you can learn how to set up your profile and book your first trip.
If you are trying to set up TravelPerk for your company, head over to the Getting Started for Admins Guide.
Step 1 — Join TravelPerk
You’ve probably already received an email invitation with your username. Click Sign in to Travelperk to get started!
Note: If you can’t find your invitation, check your spam folder or ask one of your admins to invite you again.
Step 2 — Fill out your Personal profile
Filling out your profile with your personal data, travel document information, and details about your frequent flyer programmes will make all your upcoming travels a breeze. Go to your name → your profile and follow this guide on how to update your profile.
Step 3 — Start traveling
Now you are ready to book your first trip!
Here are some helpful articles to get you going:
- How to book a flight
- How to book a hotel
- How to book a train
- How to book an Airbnb
- Which services can I book with Travelperk?
- How do I check in?
- How do I change/cancel a booking?
- How do I add extra services to flights ( e.g: extra luggage, seat preference etc…)?
- How do I request a trip for approval?
- Change the currency.
- Add your Frequent Flyer Numbers.
When should you contact TravelPerk? 💁
- Emergency: For any critical change to your trip or emergency call at one of these numbers.
- Troubleshooting: If you experience anomalies using TravelPerk, you can either contact immediately one of the customer support team using the in-app chat or send an email to agent@travelperk.com. They usually answer back in less than 2 hours.
When should you contact a Company Admin? 💁
- Approvals/Requests: TravelPerk automatically sends your Company Admin or Approver a notification and email when you request a trip. If you require approval urgently, you need to get in touch with your Company Admin.
- You need to become an Admin: Ask one of your admins to change your role. They can do it when they are logged in on the platform.