You can cancel or change trips yourself on the TravelPerk platform.
Most changes and cancellations can be completed automatically without contacting our Customer Care team.
You can manage trips in the following ways:
- Cancel a booking
- Change booking dates, times, or routes
- Add or change extras - like baggage or breakfast
- Correct names
- Make a special request
To cancel a trip on the mobile app, see Cancel a trip on the mobile app.
Change or cancel a trip
- On the TravelPerk homepage, click Trips
- Find the trip you want to change or cancel and click Manage trip
- Select the part of the trip you want to change
- Select Cancel the booking or one of the change options and follow the prompts
We’ll send a notification about changes or cancellations to the person who made the booking and any travelers.
Note: All modifications and cancellations are subject to the terms and fees of the airline, hotel, train operator, or rental car company. By adding our FlexiPerk cancellation policy to your trips, you can guarantee that you'll get 80% of the cost of your trip back.