You can change or cancel most trips yourself directly on the TravelPerk platform without contacting our Customer Care team.
Here are the ways you can manage your trips:
- Cancel the booking
- Change booking dates, times or routes
- Add or change extras, like luggage or breakfast
- Manage baggage and seats
- Correct names
To cancel a trip on the TravelPerk app, see Cancel a trip on the TravelPerk app.
To manage your trip, follow these steps:
- Go to the Trips page
- Find the trip you want to change or cancel and click Manage trip
- Select the part of the trip you want to change
- Select Cancel the booking, Change booking dates or times, Add or change extras, Manage baggage and seats or Correct names and follow the prompts
We’ll send a notification about changes or cancellations to the person who made the booking and any travelers.
All modifications and cancellations are subject to the terms and fees of the airline, hotel, train operator or rental car company. By adding our FlexiPerk cancellation policy to your trips, you can guarantee that you'll get 80% of the cost of your trip back.