If you would like to request a refund for a trip, contact us and we'll reach out to the service provider.
Make sure to give us as much information as possible, this makes it easier for us to make the best case possible for you.
TravelPerk can't guarantee that you'll receive a refund and we can't provide a time frame as it's dependent on the service provider. But we'll make every effort to try and get you a refund as quickly as possible.